Smets, AnnelienAnnelienSmets2023-06-152022-09-062023-06-1520230022-0418WOS:000846710700001https://imec-publications.be/handle/20.500.12860/40355Designing for serendipity: a means or an end?Journal article10.1108/JD-12-2021-0234WOS:000846710700001RECOMMENDATIONS