Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS?

De Gauquier, LaurensLaurensDe GauquierWillems, KimKimWillemsCao, Hoang-LongHoang-LongCaoVanderborght, BramBramVanderborghtBrengman, MalaikaMalaikaBrengman2023-06-302023-03-132023-06-3020230969-6989WOS:000934148200006https://imec-publications.be/handle/20.500.12860/41281Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS?Journal article10.1016/j.jretconser.2022.103176WOS:000934148200006AUTOMATED SOCIAL PRESENCETECHNOLOGYTOUCH