De Turck, FilipFilipDe TurckVanhastel, StefaanStefaanVanhastelBackx, P.P.BackxDuysburgh, BartBartDuysburghDemeester, PietPietDemeester2021-10-142021-10-142001https://imec-publications.be/handle/20.500.12860/5210Design of a generic architecture for service management and monitoring of service level agreements through distributed intelligent agentsProceedings paper