Sas, MarliesMarliesSasHardyns, WimWimHardynsPonnet, KoenKoenPonnetReniers, GenserikGenserikReniers2021-10-272021-10-272019https://imec-publications.be/handle/20.500.12860/33940Emergency management : crisis communicationBook chapterhttps://doi.org/10.1007/978-3-319-69891-5_22-1