Browsing by author "Labat, Sofie"
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A Million Tweets Are Worth a Few Points: Tuning Transformers for Customer Service Tasks
Hadifar, Amir; Labat, Sofie; Hoste, Veronique; Develder, Chris; Demeester, Thomas (2021) -
EmoTwiCS: a corpus for modelling emotion trajectories in Dutch customer service dialogues on Twitter
Labat, Sofie; Demeester, Thomas; Hoste, Veronique (2024)