Browsing by author "De Gauquier, Laurens"
Now showing items 1-5 of 5
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From stopping to shopping: An observational study comparing a humanoid service robot with a tablet service kiosk to attract and convert shoppers
Brengman, Malaika; De Gauquier, Laurens; Willems, Kim; Vanderborght, Bram (2021) -
Frontline employee expectations on working with physical robots in retailing
Willems, Kim; Verhulst, Nanouk; De Gauquier, Laurens; Brengman, Malaika (2023) -
In or out? A field observational study on the placement of entertaining robots in retailing
De Gauquier, Laurens; Brengman, Malaika; Willems, Kim; Cao, Hoang-Long; Vanderborght, Bram (2021) -
Media richness effectiveness: Humanoid robots with or without voice, or just a tablet kiosk?
Brengman, Malaika; Willems, Kim; De Gauquier, Laurens; Vanderborght, Bram (2024) -
Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS?
De Gauquier, Laurens; Willems, Kim; Cao, Hoang-Long; Vanderborght, Bram; Brengman, Malaika (2023)