Browsing by author "Willems, Kim"
Now showing items 1-6 of 6
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Covid-19 and mobile payment in Belgium: Closing the digital divide or just for the young, social, and impulsive?
Hellemans, Johan; Willems, Kim; Brengman, Malaika (2023) -
From stopping to shopping: An observational study comparing a humanoid service robot with a tablet service kiosk to attract and convert shoppers
Brengman, Malaika; De Gauquier, Laurens; Willems, Kim; Vanderborght, Bram (2021) -
Frontline employee expectations on working with physical robots in retailing
Willems, Kim; Verhulst, Nanouk; De Gauquier, Laurens; Brengman, Malaika (2023) -
In or out? A field observational study on the placement of entertaining robots in retailing
De Gauquier, Laurens; Brengman, Malaika; Willems, Kim; Cao, Hoang-Long; Vanderborght, Bram (2021) -
The path-to-purchase is paved with digital opportunities: An inventory of shopper-oriented retail technologies
Willems, Kim; Smolders, Annelien; Brengman, Malaika; Luyten, Kris; Schöning, Johannes (2017) -
Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS?
De Gauquier, Laurens; Willems, Kim; Cao, Hoang-Long; Vanderborght, Bram; Brengman, Malaika (2023)