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Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS?
dc.contributor.author | De Gauquier, Laurens | |
dc.contributor.author | Willems, Kim | |
dc.contributor.author | Cao, Hoang-Long | |
dc.contributor.author | Vanderborght, Bram | |
dc.contributor.author | Brengman, Malaika | |
dc.date.accessioned | 2023-03-13T03:37:17Z | |
dc.date.available | 2023-03-13T03:37:17Z | |
dc.date.issued | 2023-JAN | |
dc.identifier.issn | 0969-6989 | |
dc.identifier.other | WOS:000934148200006 | |
dc.identifier.uri | https://imec-publications.be/handle/20.500.12860/41281 | |
dc.source | WOS | |
dc.title | Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS? | |
dc.type | Journal article | |
dc.contributor.imecauthor | Cao, Hoang-Long | |
dc.contributor.imecauthor | Vanderborght, Bram | |
dc.contributor.orcidimec | Vanderborght, Bram::0000-0003-4881-9341 | |
dc.identifier.doi | 10.1016/j.jretconser.2022.103176 | |
dc.source.numberofpages | 11 | |
dc.source.peerreview | yes | |
dc.source.journal | JOURNAL OF RETAILING AND CONSUMER SERVICES | |
dc.source.volume | 70 | |
imec.availability | Under review |
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