Browsing by Author "Labat, Sofie"
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Publication A Million Tweets Are Worth a Few Points: Tuning Transformers for Customer Service Tasks
Proceedings paper2021, Conference of the North-American-Chapter of the Association-for-Computational-Linguistics - Human Language Technologies (NAACL-HLT), JUN 06-11, 2021, p.220-241Publication EmoTwiCS: a corpus for modelling emotion trajectories in Dutch customer service dialogues on Twitter
Journal article2024, LANGUAGE RESOURCES AND EVALUATION, (58) /, p.505-546