Corporate AI living labs : a structured approach to accelerating AI adoption and transforming towards AI-empowered employees for operational excellence

Abstract

The integration of artificial intelligence (AI) into corporate environments becomes essential for enhancing efficiency, decision-making, and fostering innovation. While AI adoption has successfully optimized specific operational processes, the holistic deployment of AI aimed at empowering employees remains underdeveloped. This letter introduces the concept of the “AI Living Lab” within corporate environments, designed to accelerate AI adoption, foster innovation, and enhance employee productivity and satisfaction. The concept appeared as a response in Continental Automotive to the problem of faster adoption time and scaling of AI-Empowered Employee solutions inside the company. Through a current observation on the state of the art, Continental Automotive’s AI Living Lab as a case study, and identification of existing gaps, this letter suggests future research areas for a scalable AI Living Lab framework in corporate settings.